The belief behind nameplatedepot.com. Our goal is to offer our customers the finest personalized jewelry at the most reasonable prices. We specialize in personalized jewelry in Gold and Silver.

Family owned and operated, since 2000 offering our customers the highest quality made-to-order personalized nameplates. More than just a gift, it's customized with a personal touch for that special occasion.

Your purchases with nameplatedepot.com give us the opportunity to earn your confidence and trust. We welcome that opportunity. New and exciting merchandise is being made available all the time. Check with us often to see all the latest additions.

We value you, our loyal customer. Your comments and suggestions are important to us. Take the opportunity to let us know how we're doing or to help you find that special item.

We believe variety is the spice of life, and we intend to bring you just that. We plan on not only keeping popular items on our site, but to try to add something new as often as possible, to better serve our existing customers as well as attract potential customers.

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There is no commitment and you can buy whenever you want at anytime.

Return Policy

Nameplatedepot.com proudly and completely stands behind the quality of its merchandise.

In the unlikely, we commit an error in processing your order, or ship an order that does not meet our high standards of quality, we will be happy to offer a 10 day full refund, along with our deepest apologies. However, because our merchandise is entirely custom crafted to the specifications of our customers, we are unable to offer refunds that do not involve company error. We are confident that you, our valued customer, will understand the reasons that necessitate this policy.

Shipping Policy

Nameplatedepot.com delivers all of your purchases via UPS with delivery signature required for safe, secure and on-time shipments.

Privacy Policy

We take reasonable precautions to ensure your privacy with this policy. NamePlateDepot.com uses reasonable efforts to, but cannot totally prevent, unintended disclosures by such means as hackers and other unauthorized individuals, and inadvertent or illicit employee actions.

Cardholder provided Information: Our electronic purchase service requires that cardholders provide contact information (including without limitation: name, address, city, state or province, postal code, country, telephone and email), and financial information (including without limitation: name on credit card, credit card number and expiration date), and ordering information. This information is collected and used to process the transaction and for internal accounting and other procedures. Following a transaction, we may contact cardholders by phone or email for security purposes.

Information Automatically Collected: Our web site keeps track of usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. The IP addresses we collect on our electronic purchase service are linked to personally identifiable information. This is collected in order to combat fraud during the purchase process. We also use this data to better understand Web site usage in the aggregate so that we know what areas of our Web site users prefer.

Sharing of Information: Certain cardholder information submitted through our electronic purchase gateway service is shared while processing your purchase so that we can fill your order, including, without limitation, credit card companies, credit card clearing houses and processors, and financial institutions. The InternetSecure gateway we use is acting as an intermediary between the us and a user’s credit card company.

Phone / Email Inquiries: No information given to us via phone, email or website inquiry form is used for any other reason than to respond to and maintain a record of the inquiry. This information is not sent to third parties or retained for mailing list purposes.

Security: We take measures to protect and keep information secure. Our customer contact forms and electronic purchase service are secured with SSL encryption. All information collected by us online is held offline (except full credit card numbers, which are NOT held online or off), secured via SSL encryption, and protected by a firewall. Whenever sensitive information is transmitted through the InternetSecure credit card gateway from our shopping cart software, such as your credit card number, our server provides 128-bit encryption of the information as it travels across the Internet.